Speech Improvement Resources
Communication Profile: An Informal Self-Assessment

*Each question is based on a rating scale from 1-10; 10 being excellent/frequently and 1 being very poor/rarely. Place your number response next to the question. Take the average of the numbers in each category. The number you arrive at is the "rating of your communication effectiveness" for that category. To determine your overall communication rating, average the three category scores. That number is your "overall communication effectiveness rating".

*Since this is a self-assessment, it is important to answer the questions as accurately as possible enabling you to have the best understanding of your communication.


Do you consider listening as the most important component of communication?

When preparing for a meeting or networking event, do you remind yourself to focus and truly listen?

When introduced to someone do you remember their name and other details?

When in a conversation, instead of listening, do you think about what you are going to say next?

When you are supposed to be focused and listening, do you tend to tune out by things that are going on around you or be preoccupied with other thoughts,e.g. work issues, family problems, etc.?

* Average       Rating

Body Language

Do you know the meanings of body language behaviors?

When interacting, do you think about how your body language can affect the other person's opinion of you and your message?

Do you monitor and adjust your body language to enhance your message or align with the person you are speaking with?

Do you "read" others body language enabling you to get a more accurate picture of their message and intent?

*Average       Rating

Spoken Language

Do you pause slightly before you speak?

Before speaking, do you quickly review your idea and if needed edit your message?

When speaking, do you tend to give too much information or digress?

During business conversations, to you tend to use technical jargon or industry acronyms with someone who is not familiar with that profession?

When meeting someone, if you feel there is no "chemistry" or connection, do you put more effort and time into the interaction for it to develop?

*Average              Rating

*Overall Communication Average        Rating


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"The two words "information" and "communication" are often used interchangeably, but they signify quite different things.  Information is giving out; communication is getting through."

Sidney J. Harris, Former Journalist, Chicago Sun Times